Gabriela Wasilewska-Gawel, head of Royal Greenland's new service center in Gdańsk, Poland.
Photo: Royal Greenland.
Royal Greenland has opened a new service centre in Gdansk, Poland, as part of a strategic move to enhance operational efficiency and customer service, the company has announced.
The new center, which was opened on 22 August, aims to centralize processes to ensure quicker response times and more streamlined customer service.
"We chose Gdańsk because of the availability of qualified and dedicated employees and because, as a seafood company, we feel at home in a port city. Poland has over 1,500 service centers, and we are proud to be the first from Greenland," said CEO Susanna Arfelt Rajamand.
Gabriela Wasilewska-Gaweł, head of the new service centre, said she was confident that the new facility "will enhance the quality of services we offer to our customers globally".
"Since the opening in July, our new employees have shown great motivation and efficiency in taking on tasks for our Royal Greenland European Shared Services Centre in Gdańsk," she added.
Announcing the opening on 28 August, the company noted the transition to the new centre "has been achieved through a significant effort by Royal Greenland's organization across Europe".
"The opening of the service center in Gdańsk is a crucial component of Royal Greenland's long-term growth and development plan. The new center plays a central role in ensuring that we continue to meet customer needs and expectations while strengthening our position in the European and global markets. At the same time, it will contribute to streamlining our operations and ensuring even stronger customer service," the company said.
